{"id":29027,"date":"2026-04-18T12:17:38","date_gmt":"2026-04-18T12:17:38","guid":{"rendered":"https:\/\/www.ebookfly.com\/?page_id=29027"},"modified":"2026-04-18T12:19:09","modified_gmt":"2026-04-18T12:19:09","slug":"conditions-generales-de-vente-et-dutilisation-cgv-cgu","status":"publish","type":"page","link":"https:\/\/www.ebookfly.com\/index.php\/conditions-generales-de-vente-et-dutilisation-cgv-cgu\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation (CGV\/CGU)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29027\" class=\"elementor elementor-29027\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e2f5d2f e-flex e-con-boxed e-con e-parent\" data-id=\"e2f5d2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b625fe6 elementor-widget elementor-widget-wd_text_block\" data-id=\"b625fe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"252\" data-end=\"450\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation r\u00e9gissent l\u2019acc\u00e8s et l\u2019utilisation du site <a class=\"decorated-link\" href=\"https:\/\/www.ebookfly.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"356\" data-end=\"381\">https:\/\/www.ebookfly.com\/<\/a> ainsi que la vente des produits num\u00e9riques propos\u00e9s par EbookzPress.<\/p><h2 data-section-id=\"3qhrg6\" data-start=\"452\" data-end=\"477\">1. Identit\u00e9 du vendeur<\/h2><p data-start=\"479\" data-end=\"718\">Nom commercial : EbookzPress<br data-start=\"507\" data-end=\"510\" \/>Statut : Auto-entrepreneur<br data-start=\"536\" data-end=\"539\" \/>Adresse : 102 Rue Karatchi, Casablanca, Maroc<br data-start=\"584\" data-end=\"587\" \/>Site web : <a class=\"decorated-link\" href=\"https:\/\/www.ebookfly.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"598\" data-end=\"623\">https:\/\/www.ebookfly.com\/<\/a><br data-start=\"623\" data-end=\"626\" \/>Email : <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"634\" data-end=\"654\">contact@ebookfly.com<\/a><br data-start=\"654\" data-end=\"657\" \/>Support : <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"667\" data-end=\"687\">support@ebookfly.com<\/a><br data-start=\"687\" data-end=\"690\" \/>T\u00e9l\u00e9phone : +212 612696120<\/p><h2 data-section-id=\"wq75in\" data-start=\"720\" data-end=\"731\">2. Objet<\/h2><p data-start=\"733\" data-end=\"909\">Les pr\u00e9sentes conditions ont pour objet de d\u00e9finir les droits et obligations des parties dans le cadre de la vente de contenus num\u00e9riques via le site <a class=\"decorated-link\" href=\"https:\/\/www.ebookfly.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"883\" data-end=\"908\">https:\/\/www.ebookfly.com\/<\/a>.<\/p><h2 data-section-id=\"b2idk1\" data-start=\"911\" data-end=\"936\">3. Nature des produits<\/h2><p data-start=\"938\" data-end=\"991\">Les produits propos\u00e9s sont exclusivement num\u00e9riques :<\/p><ul data-start=\"992\" data-end=\"1031\"><li data-section-id=\"cj7ozu\" data-start=\"992\" data-end=\"1014\">eBooks (PDF, EPUB)<\/li><li data-section-id=\"1f6lvsm\" data-start=\"1015\" data-end=\"1031\">services web<\/li><\/ul><p data-start=\"1033\" data-end=\"1070\">Aucun produit physique n\u2019est exp\u00e9di\u00e9.<\/p><h2 data-section-id=\"1i0shkt\" data-start=\"1072\" data-end=\"1086\">4. Commande<\/h2><p data-start=\"1088\" data-end=\"1184\">Toute commande effectu\u00e9e sur le site implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p><p data-start=\"1186\" data-end=\"1272\">Le client d\u00e9clare avoir pris connaissance des caract\u00e9ristiques du produit avant achat.<\/p><h2 data-section-id=\"9dw4tp\" data-start=\"1274\" data-end=\"1284\">5. Prix<\/h2><p data-start=\"1286\" data-end=\"1351\">Les prix sont indiqu\u00e9s en devise applicable au moment de l\u2019achat.<\/p><p data-start=\"1353\" data-end=\"1463\">Le vendeur se r\u00e9serve le droit de modifier les prix \u00e0 tout moment, sans effet sur les commandes d\u00e9j\u00e0 valid\u00e9es.<\/p><h2 data-section-id=\"1t4mx1u\" data-start=\"1465\" data-end=\"1479\">6. Paiement<\/h2><p data-start=\"1481\" data-end=\"1520\">Le paiement est exigible imm\u00e9diatement.<\/p><p data-start=\"1522\" data-end=\"1652\">Les transactions sont s\u00e9curis\u00e9es et effectu\u00e9es via <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">PayPal<\/span><\/span> et autres moyens de paiement disponibles.<\/p><p data-start=\"1654\" data-end=\"1720\">La commande est valid\u00e9e uniquement apr\u00e8s confirmation du paiement.<\/p><h2 data-section-id=\"eox6oh\" data-start=\"1722\" data-end=\"1761\">7. Livraison des produits num\u00e9riques<\/h2><p data-start=\"1763\" data-end=\"1811\">Apr\u00e8s validation du paiement, le client re\u00e7oit :<\/p><ul data-start=\"1812\" data-end=\"1918\"><li data-section-id=\"asz11g\" data-start=\"1812\" data-end=\"1844\">un acc\u00e8s imm\u00e9diat au produit<\/li><li data-section-id=\"1fb77ep\" data-start=\"1845\" data-end=\"1883\">un lien de t\u00e9l\u00e9chargement s\u00e9curis\u00e9<\/li><li data-section-id=\"1xfj6vx\" data-start=\"1884\" data-end=\"1918\">un acc\u00e8s via son espace client<\/li><\/ul><p data-start=\"1920\" data-end=\"1986\">La livraison est instantan\u00e9e et ne n\u00e9cessite aucun envoi physique.<\/p><h2 data-section-id=\"j09lfk\" data-start=\"1988\" data-end=\"2015\">8. Droit de r\u00e9tractation<\/h2><p data-start=\"2017\" data-end=\"2078\">Conform\u00e9ment aux r\u00e8gles applicables aux contenus num\u00e9riques :<\/p><p data-start=\"2080\" data-end=\"2176\">Le client reconna\u00eet et accepte que l\u2019ex\u00e9cution du service commence imm\u00e9diatement apr\u00e8s paiement.<\/p><p data-start=\"2178\" data-end=\"2284\">En cons\u00e9quence, le droit de r\u00e9tractation ne peut \u00eatre exerc\u00e9 une fois le produit t\u00e9l\u00e9charg\u00e9 ou accessible.<\/p><h2 data-section-id=\"11kif5t\" data-start=\"2286\" data-end=\"2318\">9. Politique de remboursement<\/h2><p data-start=\"2320\" data-end=\"2396\">Aucun remboursement n\u2019est possible apr\u00e8s t\u00e9l\u00e9chargement ou acc\u00e8s au produit.<\/p><p data-start=\"2398\" data-end=\"2468\">Un remboursement peut \u00eatre envisag\u00e9 uniquement dans les cas suivants :<\/p><ul data-start=\"2469\" data-end=\"2566\"><li data-section-id=\"1ijd90g\" data-start=\"2469\" data-end=\"2495\">produit non accessible<\/li><li data-section-id=\"mrf782\" data-start=\"2496\" data-end=\"2524\">erreur technique majeure<\/li><li data-section-id=\"1jcxyfp\" data-start=\"2525\" data-end=\"2566\">contenu non conforme \u00e0 la description<\/li><\/ul><p data-start=\"2568\" data-end=\"2624\">Toute demande doit \u00eatre adress\u00e9e \u00e0 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2603\" data-end=\"2623\">support@ebookfly.com<\/a>.<\/p><h2 data-section-id=\"11xxs4e\" data-start=\"2626\" data-end=\"2647\">10. Responsabilit\u00e9<\/h2><p data-start=\"2649\" data-end=\"2691\">Le vendeur ne peut \u00eatre tenu responsable :<\/p><ul data-start=\"2692\" data-end=\"2809\"><li data-section-id=\"ose9fd\" data-start=\"2692\" data-end=\"2735\">d\u2019une mauvaise utilisation des produits<\/li><li data-section-id=\"yeafgu\" data-start=\"2736\" data-end=\"2771\">d\u2019une incompatibilit\u00e9 technique<\/li><li data-section-id=\"v33opl\" data-start=\"2772\" data-end=\"2809\">d\u2019un probl\u00e8me ind\u00e9pendant du site<\/li><\/ul><h2 data-section-id=\"yni9rc\" data-start=\"2811\" data-end=\"2842\">11. Propri\u00e9t\u00e9 intellectuelle<\/h2><p data-start=\"2844\" data-end=\"2924\">Les contenus propos\u00e9s sont prot\u00e9g\u00e9s par le droit de la propri\u00e9t\u00e9 intellectuelle.<\/p><p data-start=\"2926\" data-end=\"3021\">Toute reproduction, diffusion ou revente est strictement interdite sans autorisation pr\u00e9alable.<\/p><h2 data-section-id=\"1agg5kk\" data-start=\"3023\" data-end=\"3050\">12. Donn\u00e9es personnelles<\/h2><p data-start=\"3052\" data-end=\"3173\">Les informations collect\u00e9es sont utilis\u00e9es uniquement dans le cadre de la gestion des commandes et de la relation client.<\/p><h2 data-section-id=\"auajeo\" data-start=\"3175\" data-end=\"3189\">13. Litiges<\/h2><p data-start=\"3191\" data-end=\"3258\">En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente et d\u2019Utilisation r\u00e9gissent l\u2019acc\u00e8s et l\u2019utilisation du site https:\/\/www.ebookfly.com\/ ainsi que la vente des<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29027","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/pages\/29027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/comments?post=29027"}],"version-history":[{"count":4,"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/pages\/29027\/revisions"}],"predecessor-version":[{"id":29031,"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/pages\/29027\/revisions\/29031"}],"wp:attachment":[{"href":"https:\/\/www.ebookfly.com\/index.php\/wp-json\/wp\/v2\/media?parent=29027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}